Buffalo Wild Wings Managers Allegedly Refused Black Costumers, Made Racist Comments – The Root

Buffalo Wild Wings Managers Allegedly Refused Black Costumers, Made Racist Comments - The Root
Lawsuit claims food chain allowed employees to refuse service: Blacks dont give good tips
A 12-year employee of a Buffalo Wild Wings restaurant in Kansas alleged in a lawsuit that he was retaliated against for reporting racial and other forms of discrimination against him and others and safety violations at the restaurant.

Garren Lovelace, who is black, had worked as a cook and kitchen trainer at Buffalo Wild Wings for more than a decade when he started noticing problems at the Overland Park location where he was based, according to a suit against Buffalo Wild Wings and its parent company, Inspire Brands, filed in federal court Monday.

In response to the story, someone claiming to be a former employee backed up certain elements of Lovelace’s claims. In a Facebook post where she describes him as a “sweet and kind man,” the social media user claims that the restaurant was not an accepting environment to all races. According to the post, "The victim here is a sweet and kind man, who always brightened up the shift and it hurts my heart that he was discriminated against by the staff who should have been supporting him."

Before 2016, Lovelace, 55, had a good working relationship with the company, and had been instrumental in many Buffalo Wild Wings openings, the lawsuit said.

A spokesperson for Buffalo Wild Wings supplied Fox News with the following statement: “While we do not comment on pending litigation specifically, we take the allegations very seriously and are conducting an internal investigation. Buffalo Wild Wings values an inclusive environment and we have no tolerance for discrimination of any kind.”

But when he saw a general manager sexually harass a female employee, he felt he had to report it, the suit said. When a new general manager came on board, things got bad for Lovelace, according to the suit.

Now, he’s suing Buffalo Wild Wings and their parent company, Inspire Brands, for creating a “racially hostile work environment,” The Kansas City Star reports. According to the suit, managers at the restaurant made derogatory comments about African-American customers. They also reportedly allowed employees to refuse service to these customers.

The suit said Lovelace was subjected to racial comments made by fellow employees, including an assistant general manager once introducing him as “the angry black man.” When Lovelace complained about the comments to his general manager, they were “dismissed as jokes” and no one was punished, according to the suit.

Another user responded to her post, claiming to be a current employee. According to them, a new general manager is working at the restaurant, who they describe as “super woke and sweet.” Their post says, "I just do not want a good woman, the new GM, to get negative attention for the wrongdoings of the management before her."

The general manager instead reacted by making “numerous derogatory statements” about Lovelace being overpaid, and complained that he was “old.”

Gary Lovelace reportedly worked as a cook at the Overland Park, Kan., location for 12 years before being fired in October 2017. He claims that his troubles began when a new general manager was hired in late 2016 or early 2017.

Lovelace also alleged he saw the management make derogatory comments about African American customers and allow servers to deny service to African Americans “or provide them with subpar service.”

When Lovelace reported the offensive comments as well as safety issues, such as failing to take measures to keep food fresh, the management retaliated against him by denying him raises and promotions, assigning him to less favorable shifts and giving him tasks such as bundling trash and cleaning floors even though they were not in his job description as a cook, the suit said.

Lovelace’s lawyer, Gerald Gray, claims that their reasoning was “blacks don’t give good tips,” The Kansas City Star reports.

The general manager would also get angry at Lovelace when he requested extra breaks from working in the walk-in freezer because it triggered his asthma, the suit said.

It’s unclear why the general manager working at the restaurant when Lovelace was fired is no longer at that location.

And when Lovelace started caring for a sick family member and was sometimes late for work, he would be disciplined even though he followed protocol, and younger nonblack employees who also showed up late werent punished, according to the suit.

A former Buffalo Wild Wings employee claims that their managers allowed employees to discriminate against black customers.

Lovelace told the management he believed he was being “singled out” and “continued to report discrimination, retaliation and hostile working conditions, but his efforts were futile,” the suit said.

Fox News reached out to Gary Lovelace's lawyer for comment, but he was unable to provide one at this time.

He was fired in October 2017 after showing up late for a shift. He alleged in the suit that the management fired him out of retaliation and due to his race, age and disability.

A Buffalo Wild Wings spokesperson said the company takes Lovelaces allegations “very seriously” and is conducting an internal investigation. “Buffalo Wild Wings values an inclusive environment and we have no tolerance for discrimination of any kind,” the statement said.

Share Hope Schreiber May 22nd 2019 9:28AM A federal lawsuit filed on Monday by a former employee of an Overland, Kan. Buffalo Wild Wings alleges that managers repeatedly made racist comments about African-American customers and let employees refuse service to them.

The plaintiffs lawyer, Gerald Gray, states that the reason white employees gave for not serving black customers was that “blacks dont give good tips.”

Gary Lovelace, a 55-year-old black man who worked as a cook at the restaurant for 12 years, was fired for reporting concerns about the discrimination he witnessed at the chain restaurant. Now, he is suing the company for fostering a “racially hostile work environment,” according to the Kansas City Star.

A new general manager was introduced to the store in late 2016 or early 2017, the lawsuit notes, which is when Lovelace claims the issues began. 

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